Blog

We’re always on the go! Read the latest posts from the Briljent team.

October 2024

From Confusion to Cohesion: How OCM Enhances System Modernization

Introduction System modernization presents unique challenges for state agencies, staff, and stakeholders. Some of these challenges include siloed projects, competing strategies, and overwhelmed system users, often impacting the ability to…

October 2024

Reflecting on the 2024 Civitas Networks for Health Annual Meeting

We enjoyed our time at the 2024 Civitas Networks for Health annual meeting in Detroit, Michigan. After a few great days of learning, sharing, networking, and catching up with friends…

October 2024

Empowering Early Learning: The SPARK Learning Lab Partnership

At Briljent, we are committed to fostering innovation and excellence in early childhood education. Our latest collaboration with Shine Early Learning on the SPARK Learning Lab project exemplifies this commitment.…

August 2024

Unlocking Success in Medicaid Transformation: Briljent at MESC 2024

Today, in Louisville, KY, we are excited to kick off MESC 2024 (Medicaid Enterprise Systems Conference). MESC is a national conference and community for state, federal, and private sector individuals…

July 2024

Applying Analytics to Learning Evaluation, What We have Learned

In this series of posts (part one and two), we are summarizing the key insights from our Learning Evaluation subject matter expert, Anthony Randolph, PhD, through his dissertation, Human Resources…

July 2024

Mind the Gap: A Theoretical Look at Analytics in Learning Evaluation

It’s not just about the technology itself, but about how people and technology shape each other in the real world. -Briljent Introduction This three-part series summarizes the key insights from…

June 2024

Analytics in Learning Evaluation, from a Freshly Minted PhD

Considering evaluation at the very beginning of the project lifecycle is critical to evaluating learning effectiveness. -Briljent Measurable Business Impact: Qualitative and Quantitative At Briljent we define our success through…

June 2024

APMP's BPC: Growth and Innovation

Reflecting on the APMP's BPC Experience: A Journey of Growth and Innovation Earlier this month we had the privilege of attending the APMP's BPC, "Bid and Proposal Con," the premier…

March 2023

Superhero of the Year: Meet David Sluss! 

I see passion in my coworkers. They care about their clients, and they care about their work, and we care about each other.David Sluss Recognition is our Superpower! Matt Odum,…

November 2022

The Luminous Fund: Over $125,000 Donated in 2022

What we do at Briljent is an extension of who we are as people. Our CEO and founder, Kathy Carrier, started Briljent in 1998 to form a company, “where everyone…

October 2022

MES Training Done Right: 5 Steps for Training

The Bigger Picture For more than 24 years, Briljent has delivered solutions in healthcare, social services, and information technology settings, including serving as a Medicaid Enterprise Systems (MES) Training Integrator. We’ve…

August 2022

Medicaid Modernization and Training Integration: Employee Spotlight

Introduction: Medicaid Modernization and Training Integration In recent blog posts, we described an innovative approach to equipping learning audiences for Medicaid Modernization and Modular Medicaid Enterprise Systems (MES) implementation: the…

August 2022

4 Make or Break MES Implementation Considerations Addressed

Introduction: MES implementation considerations Modular MES (Medicaid Enterprise Systems) holds exciting potential for more efficient Medicaid management. To guide agency, employee, vendor, and provider planning, we are sharing a blog series…

July 2022

4 Considerations that Can Make or Break Your Modular MES Implementation

Post Snapshot: Four Unique Modular MES Considerations  Modular MES Implementation introduces new complexities when preparing audiences for change  Agencies, healthcare organizations, and providers are encouraged to pay close attention to four…

June 2022

Insights from Medicaid's First and Only Training Integrator

Why a successful MES Implementation Requires a New Approach to Training  Systems are Only as Efficient as Users are Proficient  In 2010, the Affordable Care Act (ACA) ushered in a…

May 2022

Meet our Annual Briljent BRAVO Culture Award Recipient

“I believe if you love what you do, can help others in the process to make a difference, and enjoy the people you work with, it’s worth your time.” -Jessica…

May 2022

Three Takeaways from the 2022 State HIT CONNECT Summit

Briljent’s Health Information Technology (HIT) team presented at State HIT CONNECT and shares three key insights from the conference. Introduction  Last month, ten professionals from our State Medicaid Enterprise Systems…

February 2022

Congratulations to our Q42021 BRAVO Award Winners!

BRAVO Awards: Never Let Donkeys in the Pool In 2020, Briljent kicked off the Briljent BRAVO Award program that celebrates Briljent’s culture and values by awarding Briljent employees for personifying…

February 2022

Work from Anywhere is Here to Stay

We recognize the value of flexibility when it comes to attracting and retaining talent and allowing our talented resources to choose where and when they do their best work. -Briljent…

January 2022

Briljent Education Practice Area: Front Row Seat to the Future

Briljent has seasoned former educators on staff and these resources really aid in the communication and delivery of project needs for our Education Practice Area. Because these former educators have…

November 2021

The Luminous Fund 2021 Grant Awardees: To Whom Much is Given, Much is Required

What we do at Briljent is an extension of who we are as people—where we came from. Our CEO and founder, Kathy Carrier, started Briljent in 1998 to form a…

October 2021

Learning Assessment: Are You Delivering Training that Promotes Performance and Retention?

Introduction Is your current training strategy meeting the needs of your workforce? A recent Training Industry article reports that, “Not only has there been a shortage of training provided to…

September 2021

HIT State Environmental Scan

Your health information technology state Environmental Scan (eScan) and the State Medicaid Health Information Technology Plan (SMHP) is due by the end of March 2022. With HITECH sunsetting at the end…

June 2021

Diversity, Equity, Inclusion, and Briljent

My intent when I turned away from a big job in "corporate America" the year I turned 40 and started Briljent was to create a company where everyone could have a voice.…

April 2021

OCM: Placing the Person Center-Stage

“Ch-ch-ch-ch-changes, turn and face the strange” -David Bowie Introduction to "OCM" You’ve heard that the only constant is change, but that doesn’t mean it’s easy, especially when implementing new solutions…

April 2021

“Guy with the Bowtie”: Briljent’s HIT Client Manager, Brian Wikle

“When you get all of us in a room, with our team’s HIT background, it’s hard to top that expertise.” -Brian Wikle HIT Client Services Manager: The Guy with a…

February 2021

The HIT Squad

Building Our HIT Service Offering around Service and Improving Lives “To me, it’s all about the culture.” -Callie Wachendorf, HIT Consultant Briljent offers a range of services to help in…

January 2021

Susan Clark is Appointed as Chair of the AHIMA Advocacy and Policy Council: An HIT Rockstar for the People

Introduction Briljent’s own Susan Clark, HIT consultant and all-around HIT rock star, was recently appointed as the incoming Chair of the AHIMA Advocacy and Policy Council. Our Briljent HIT team rallies around improving people’s lives through their work, and so, Susan’s leadership matches the…

October 2020

Impeccable Integrity | Doing the Right Thing when No One is Watching

"If you don't stick to your values when they are being tested, they're not values: they're hobbies." – Jon Stewart  The great British writer, C. S. Lewis, said, "Integrity is doing…

October 2020

Closing the Achievement Gap

Evidence-Based 8-Step School Improvement Methodology to Meet the Needs of All Students  Summary The COVID-19 pandemic threatens to widen the achievement gap. Briljent is providing training and technical assistance on the 8-Step School Improvement…

September 2020

Guiding Learning Teams in the Time of COVID

Summary. Learning leaders face unique challenges in today’s business environment. The need is greater to meet learners where they are, budgets are tighter, and emotions are high for learning teams adjusting to new workplace norms. Leaders need to find ways to…

July 2020

Non-Negotiable Items Celebrate Briljent Culture

To Whom Much is Given, Much is Required Serving others is a primary goal. It’s reflected in our personal lives and our business choices. It drives the types of projects…

March 2020

Learning Leaders | Briljent's NNIs

You live, you learn; you love, you learn; You cry, you learn; you lose, you learn; You bleed, you learn; you scream, you learn. -- Alanis Morissette, You Learn I…

March 2020

Deal With It | Briljent’s NNIs

Briljent Team Congratulations! We have made it to March! For those of us living in the Midwest and the North that is significant as we are quickly moving toward spring.…

January 2020

Never, Never, Never Give Up | Briljent's Never-Give-Up Attitude

When I think about Never Letting Donkeys In The Pool—a saying by which we memorize Briljent’s Non-Negotiable Items (NNIs)—my personal favorite, and the one I think exemplifies the culture of Briljent, is…

December 2019

Using Color Theory to Enhance Designs and Influence People

Color may portray meaning through natural association or collective symbolism. Think about your last visit to a hospital or nursery. What colors did you see throughout the room? More likely…

November 2019

Twitter Chat: Let's Talk About Social Determinants of Health Data

I am delighted to be hosting Healthcare IT TODAY's latest Twitter chat around social determinants of health data and where this intersects with government. Join me, @SusanHouckClark, on Twitter this Friday, November…

October 2019

How to Seamlessly Moderate a Webinar

For much of the twentieth century, the notion of simultaneously facilitating and engaging scores of remote clients from your own desk would have seemed an unfathomably alien concept. But in…

October 2019

Success Story: Remaining Agile in the Face of Change

Last fall, I was lucky enough to be assigned to work on a 6-week training project supporting training efforts for the Illinois Lottery. With this project, Briljent would be delivering…

September 2019

Briljent CEO, Kathy Carrier, Awarded the Paul Clarke Visionary Award

On September 23, 2019, the Community Foundation of Greater Fort Wayne awarded Kathy Carrier, Briljent CEO and founder of the Luminous Fund, with the Paul Clarke Visionary Award. The award…

September 2019

Matt Odum on the Importance of Giving Honest Feedback | HRD Advisory Group Podcast

Briljent president, Matt Odum, sits down with his HRD counterpart, Andrea Butcher, on the latest episode of her HRD Advisory Group podcast. During the lively and candid 17-minute discussion, Matt draws on an example from…

September 2019

Briljent Showcases the Luminous Fund at MESC 2019

The Briljent Team enjoyed another successful and productive MESC conference in Chicago this year, and this time we did something different: Briljent hosted its first MESC event in which we showcased Briljent’s…

May 2019

Changing Technologies Means Changing Minds

Rapid changes in technology are affecting all of us. Organizations, large and small, in every sector, want to make smarter, more informed decisions and achieve greater efficiency through improved technology.…

April 2019

6 Tips For Avoiding Phone and Email Scams

Scams and cons are as old as history itself (“I'll sell you a cave for just one mammoth skin if you act now!”). The variety of scams is ever growing and…

April 2019

The Importance of Web Accessibility

Web accessibility is the concept that everyone should be able to browse, navigate, and interact with the web. Do you agree with that statement? Here at Briljent, we strive to…

March 2019

6 Benefits of Integrating a Learning Management Solution

So you’ve spent several months planning for and developing your e-Learning training. What’s next? Think about how you can deploy your training to increase productivity and return on investment. Implementing…

March 2019

Success Story: Delivering Learning on Microsites

Learning can come in all shapes and sizes. The Challenge People all learn differently, and learning professionals need lots of options to deliver targeted and compelling online learning. As specialists…

March 2019

All I Needed To Know I Learned at Briljent

Okay, okay. Maybe that’s a stretch, but hear me out. I have been with Briljent for 10 years. Nowadays that is like an eternity! Briljent has been with me through…

February 2019

Finding a Balance

A frequent struggle I see for many people, including myself, is how we juggle everything life throws at us. Family, faith, work, friends, fun, etc. all dance around our heads…

February 2019

Our New VP of Client Services

Please join us in congratulating Nick Blake on his promotion to Vice President of Client Services. Nick had served as the Director of Client Services since joining Briljent over 4 years…

February 2019

How Briljent Got Its Start

“With an entrepreneurial dream and a whole lot of ‘never give up," Kathy Carrier started Briljent in 1998. Watch the following video—recorded for Briljent's 20th anniversary in 2018—in which Kathy…

October 2018

Attack of the Robocalls and How to Fight Back

You may have noticed a huge uptick in robocalls and phone scams lately. I receive upwards of 6 or 7 of these calls a day, and I know some people…

September 2018

Briljent at MESC: Is Your Training Approach Holding You Back? We're Here to Help

Every year, vendors and state agencies get a chance to come together at the Medicaid Enterprise Systems Conference (MESC) and exchange ideas on how we can improve Medicaid systems. It’s…

June 2018

Success Story: New Hire Time to Proficiency Reduced by 70%

The Challenge The onboarding of a new hire significantly impacts both the employer and the new employee. The employer’s investment in each new hire starts on day one. The time…

June 2018

How One Briljent Employee is Using Chalk Art to give Back to the Community

Here at Briljent we’ve made it a priority to give back whenever possible, and extend to others from what we’ve received. For us, that means taking the opportunity to use…

May 2018

Celebrating 20 Years

Celebrating 20 years of brilliant possibilities.

May 2018

Briljent, LLC Celebrates 20 Years Supporting Client Solutions with Verve

Company has delivered 3 million+ training hours to tens of thousands of learners. Indianapolis, May 14, 2018: Briljent is proud to announce its twentieth year as a leader in innovative…

April 2018

Success Story: Generational Shifts in the Workforce are Opportunities for Organizational Growth

The Challenge The multigenerational workforce presents many challenges to businesses of all types, including associations. As the baby boomers retire and millennials become the predominant generation in the workforce, organizations…

May 2017

How Narrations Can Make Your E-Learning Come to Life

E-learning, if done right, can be a fun, engaging, and interactive training method. E-learning narration, if done right, can add an extra layer of interest to keep the learner engaged.…

May 2017

How to Herd Cats: A Briljent Project Manager's Tale (or Should it be Tail?) about Project Management

If you don't know me, you're about to get a small taste of my world in this month's blog. I'm a Briljent Project Manager (PM). It's not a fancy title;…

May 2017

3 Steps to Decoding Acronyms in a New Work Setting

Many linguists insist that our brains are best equipped to learn a second language during our childhood years. Though there is some disagreement over both the extent of this “critical”…

May 2017

Working with Virtual Teams

Increasingly, I find myself managing geographically dispersed teams, and often not in Briljent offices. For example, for my current Illinois-based project, I have worked with staff based in Springfield; Briljent…