June 2025

At Briljent, culture isn’t just a buzzword — it’s the way we show up for each other, for our clients, and for the communities we serve. Each year, we recognize…

June 2025

We’re excited to welcome Carenza Love, MS, to Briljent as a Health Strategy and Innovation Consultant. Carenza brings more than 15 years of experience in healthcare information technology, including over…

June 2025

TL;DR The Bid & Proposal Conference (BPC), hosted annually by the Association of Proposal Management Professionals (APMP), brings together leaders in business development, capture, and proposal strategy. This year in…

May 2025

“States in conjunction with their vendor partners are embracing practical uses of AI more than I would have anticipated.” This insight from Sheila Kearney—shared during a debrief with our team—captures…

May 2025

Introduction Hey there! Today, we're diving into a crucial topic for anyone involved in system modernization: communication planning in Organizational Change Management (OCM). Whether you're leading an agency, serving in…

May 2025

At Briljent, we know that successful healthcare transformation requires a deep understanding of both complex systems and the people those systems serve. That’s why we’re proud to introduce the evolution…

April 2025

A Strategic Leader in Health Innovation Sheila brings over 40 years of experience leading complex technology and operational initiatives, including over two decades dedicated to health and human services. Her…

February 2025

Stakeholder Management: The Key to Successful System Modernization Imagine embarking on a large-scale system modernization without properly managing stakeholder expectations. The result? Resistance, confusion, and even project failure. Stakeholder management…

January 2025

Celebrating Our New WBENC Certification We are thrilled to announce that Briljent has received a new certification as a Woman-owned Business Enterprise National Council (WBENC) member! This milestone is a…

January 2025

Celebrating the Success of the IOT/GMIS PeopleSoft Financials Project We are thrilled to celebrate the success of the Indiana Office of Technology (IOT) and the Government Management Information System (GMIS)…

January 2025

As we wrap up 2024, we’re excited to reflect on some of our most engaging and memorable social media moments. We admit this post might be a little self-centered, but…

December 2024

At Briljent, we're passionate about making behavioral health data integration easier and more effective. Our Health IT team specializes in readiness assessments, stakeholder engagement, and data governance. We aim to…

November 2024

Introduction In our last post, we talked about Organizational Change Management (OCM) and its crucial role in system modernization. Today, we're diving into one of OCM's key components: Organizational Readiness.…

October 2024

Introduction System modernization presents unique challenges for state agencies, staff, and stakeholders. Some of these challenges include siloed projects, competing strategies, and overwhelmed system users, often impacting the ability to…

October 2024

We enjoyed our time at the 2024 Civitas Networks for Health annual meeting in Detroit, Michigan. After a few great days of learning, sharing, networking, and catching up with friends…

October 2024

At Briljent, we are committed to fostering innovation and excellence in early childhood education. Our latest collaboration with Shine Early Learning on the SPARK Learning Lab project exemplifies this commitment.…

August 2024

Today, in Louisville, KY, we are excited to kick off MESC 2024 (Medicaid Enterprise Systems Conference). MESC is a national conference and community for state, federal, and private sector individuals…

July 2024

In this series of posts (part one and two), we are summarizing the key insights from our Learning Evaluation subject matter expert, Anthony Randolph, PhD, through his dissertation, Human Resources…

July 2024

It’s not just about the technology itself, but about how people and technology shape each other in the real world. -Briljent Introduction This three-part series summarizes the key insights from…

June 2024

Considering evaluation at the very beginning of the project lifecycle is critical to evaluating learning effectiveness. -Briljent Measurable Business Impact: Qualitative and Quantitative At Briljent we define our success through…

June 2024

Reflecting on the APMP's BPC Experience: A Journey of Growth and Innovation Earlier this month we had the privilege of attending the APMP's BPC, "Bid and Proposal Con," the premier…

March 2023

I see passion in my coworkers. They care about their clients, and they care about their work, and we care about each other.David Sluss Recognition is our Superpower! Matt Odum,…

November 2022

What we do at Briljent is an extension of who we are as people. Our CEO and founder, Kathy Carrier, started Briljent in 1998 to form a company, “where everyone…

October 2022

The Bigger Picture For more than 24 years, Briljent has delivered solutions in healthcare, social services, and information technology settings, including serving as a Medicaid Enterprise Systems (MES) Training Integrator. We’ve…

August 2022

Introduction: Medicaid Modernization and Training Integration In recent blog posts, we described an innovative approach to equipping learning audiences for Medicaid Modernization and Modular Medicaid Enterprise Systems (MES) implementation: the…

August 2022

Introduction: MES implementation considerations Modular MES (Medicaid Enterprise Systems) holds exciting potential for more efficient Medicaid management. To guide agency, employee, vendor, and provider planning, we are sharing a blog series…

July 2022

Post Snapshot: Four Unique Modular MES Considerations  Modular MES Implementation introduces new complexities when preparing audiences for change  Agencies, healthcare organizations, and providers are encouraged to pay close attention to four…

June 2022

Why a successful MES Implementation Requires a New Approach to Training  Systems are Only as Efficient as Users are Proficient  In 2010, the Affordable Care Act (ACA) ushered in a…

May 2022

“I believe if you love what you do, can help others in the process to make a difference, and enjoy the people you work with, it’s worth your time.” -Jessica…

May 2022

Briljent’s Health Information Technology (HIT) team presented at State HIT CONNECT and shares three key insights from the conference. Introduction  Last month, ten professionals from our State Medicaid Enterprise Systems…

February 2022

BRAVO Awards: Never Let Donkeys in the Pool In 2020, Briljent kicked off the Briljent BRAVO Award program that celebrates Briljent’s culture and values by awarding Briljent employees for personifying…

February 2022

We recognize the value of flexibility when it comes to attracting and retaining talent and allowing our talented resources to choose where and when they do their best work. -Briljent…

January 2022

Briljent has seasoned former educators on staff and these resources really aid in the communication and delivery of project needs for our Education Practice Area. Because these former educators have…

November 2021

What we do at Briljent is an extension of who we are as people—where we came from. Our CEO and founder, Kathy Carrier, started Briljent in 1998 to form a…

October 2021

Introduction Is your current training strategy meeting the needs of your workforce? A recent Training Industry article reports that, “Not only has there been a shortage of training provided to…

September 2021

Your health information technology state Environmental Scan (eScan) and the State Medicaid Health Information Technology Plan (SMHP) is due by the end of March 2022. With HITECH sunsetting at the end…

June 2021

My intent when I turned away from a big job in "corporate America" the year I turned 40 and started Briljent was to create a company where everyone could have a voice.…

April 2021

“Ch-ch-ch-ch-changes, turn and face the strange” -David Bowie Introduction to "OCM" You’ve heard that the only constant is change, but that doesn’t mean it’s easy, especially when implementing new solutions…

April 2021

“When you get all of us in a room, with our team’s HIT background, it’s hard to top that expertise.” -Brian Wikle HIT Client Services Manager: The Guy with a…

February 2021

Building Our HIT Service Offering around Service and Improving Lives “To me, it’s all about the culture.” -Callie Wachendorf, HIT Consultant Briljent offers a range of services to help in…

January 2021

Introduction Briljent’s own Susan Clark, HIT consultant and all-around HIT rock star, was recently appointed as the incoming Chair of the AHIMA Advocacy and Policy Council. Our Briljent HIT team rallies around improving people’s lives through their work, and so, Susan’s leadership matches the…

October 2020

"If you don't stick to your values when they are being tested, they're not values: they're hobbies." – Jon Stewart  The great British writer, C. S. Lewis, said, "Integrity is doing…

October 2020

Evidence-Based 8-Step School Improvement Methodology to Meet the Needs of All Students  Summary The COVID-19 pandemic threatens to widen the achievement gap. Briljent is providing training and technical assistance on the 8-Step School Improvement…

September 2020

Summary. Learning leaders face unique challenges in today’s business environment. The need is greater to meet learners where they are, budgets are tighter, and emotions are high for learning teams adjusting to new workplace norms. Leaders need to find ways to…

July 2020

To Whom Much is Given, Much is Required Serving others is a primary goal. It’s reflected in our personal lives and our business choices. It drives the types of projects…

March 2020

You live, you learn; you love, you learn; You cry, you learn; you lose, you learn; You bleed, you learn; you scream, you learn. -- Alanis Morissette, You Learn I…

March 2020

Briljent Team Congratulations! We have made it to March! For those of us living in the Midwest and the North that is significant as we are quickly moving toward spring.…

January 2020

When I think about Never Letting Donkeys In The Pool—a saying by which we memorize Briljent’s Non-Negotiable Items (NNIs)—my personal favorite, and the one I think exemplifies the culture of Briljent, is…

December 2019

Color may portray meaning through natural association or collective symbolism. Think about your last visit to a hospital or nursery. What colors did you see throughout the room? More likely…

November 2019

I am delighted to be hosting Healthcare IT TODAY's latest Twitter chat around social determinants of health data and where this intersects with government. Join me, @SusanHouckClark, on Twitter this Friday, November…

October 2019

For much of the twentieth century, the notion of simultaneously facilitating and engaging scores of remote clients from your own desk would have seemed an unfathomably alien concept. But in…

October 2019

Last fall, I was lucky enough to be assigned to work on a 6-week training project supporting training efforts for the Illinois Lottery. With this project, Briljent would be delivering…

September 2019

On September 23, 2019, the Community Foundation of Greater Fort Wayne awarded Kathy Carrier, Briljent CEO and founder of the Luminous Fund, with the Paul Clarke Visionary Award. The award…

September 2019

Briljent president, Matt Odum, sits down with his HRD counterpart, Andrea Butcher, on the latest episode of her HRD Advisory Group podcast. During the lively and candid 17-minute discussion, Matt draws on an example from…

September 2019

The Briljent Team enjoyed another successful and productive MESC conference in Chicago this year, and this time we did something different: Briljent hosted its first MESC event in which we showcased Briljent’s…

May 2019

Rapid changes in technology are affecting all of us. Organizations, large and small, in every sector, want to make smarter, more informed decisions and achieve greater efficiency through improved technology.…

April 2019

Scams and cons are as old as history itself (“I'll sell you a cave for just one mammoth skin if you act now!”). The variety of scams is ever growing and…

April 2019

Web accessibility is the concept that everyone should be able to browse, navigate, and interact with the web. Do you agree with that statement? Here at Briljent, we strive to…

March 2019

So you’ve spent several months planning for and developing your e-Learning training. What’s next? Think about how you can deploy your training to increase productivity and return on investment. Implementing…

March 2019

Learning can come in all shapes and sizes. The Challenge People all learn differently, and learning professionals need lots of options to deliver targeted and compelling online learning. As specialists…

March 2019

Okay, okay. Maybe that’s a stretch, but hear me out. I have been with Briljent for 10 years. Nowadays that is like an eternity! Briljent has been with me through…

February 2019

A frequent struggle I see for many people, including myself, is how we juggle everything life throws at us. Family, faith, work, friends, fun, etc. all dance around our heads…

February 2019

Please join us in congratulating Nick Blake on his promotion to Vice President of Client Services. Nick had served as the Director of Client Services since joining Briljent over 4 years…

February 2019

“With an entrepreneurial dream and a whole lot of ‘never give up," Kathy Carrier started Briljent in 1998. Watch the following video—recorded for Briljent's 20th anniversary in 2018—in which Kathy…

October 2018

You may have noticed a huge uptick in robocalls and phone scams lately. I receive upwards of 6 or 7 of these calls a day, and I know some people…

September 2018

Every year, vendors and state agencies get a chance to come together at the Medicaid Enterprise Systems Conference (MESC) and exchange ideas on how we can improve Medicaid systems. It’s…

June 2018

The Challenge The onboarding of a new hire significantly impacts both the employer and the new employee. The employer’s investment in each new hire starts on day one. The time…

June 2018

Here at Briljent we’ve made it a priority to give back whenever possible, and extend to others from what we’ve received. For us, that means taking the opportunity to use…

May 2018

Celebrating 20 years of brilliant possibilities.

May 2018

Company has delivered 3 million+ training hours to tens of thousands of learners. Indianapolis, May 14, 2018: Briljent is proud to announce its twentieth year as a leader in innovative…

April 2018

The Challenge The multigenerational workforce presents many challenges to businesses of all types, including associations. As the baby boomers retire and millennials become the predominant generation in the workforce, organizations…

May 2017

E-learning, if done right, can be a fun, engaging, and interactive training method. E-learning narration, if done right, can add an extra layer of interest to keep the learner engaged.…

May 2017

If you don't know me, you're about to get a small taste of my world in this month's blog. I'm a Briljent Project Manager (PM). It's not a fancy title;…

May 2017

Many linguists insist that our brains are best equipped to learn a second language during our childhood years. Though there is some disagreement over both the extent of this “critical”…

May 2017

Increasingly, I find myself managing geographically dispersed teams, and often not in Briljent offices. For example, for my current Illinois-based project, I have worked with staff based in Springfield; Briljent…