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Innovate, Elevate, Lead: Why Change Management Is the Missing Link in Human Services Modernization: A Look from ISM 2025

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National health and human services leaders gather annually at the IT Solutions Management for Human Services (ISM) Education Conference & Expo to reflect on progress and chart the course ahead. Produced by the American Public Human Services Association (APHSA) and hosted by its ISM affinity group, the event convenes state, county, and federal leaders alongside… Continue Reading Innovate, Elevate, Lead: Why Change Management Is the Missing Link in Human Services Modernization: A Look from ISM 2025

Reflections from MESC 2025: Navigating Change, Technology, and Human-Centered Readiness

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The Medicaid Enterprise Systems Conference (MESC) has always been a gathering place for leaders shaping Medicaid’s future. In 2025, the focus of conversation centered on adapting, building trust, and keeping pace with the new pressures brought by HR 1 and rapid AI adoption. For Briljent, the week in Milwaukee was about listening to the challenges… Continue Reading Reflections from MESC 2025: Navigating Change, Technology, and Human-Centered Readiness

What the One Big Beautiful Bill Means for State Agencies, Vendors, and Implementation Teams—Now Expanded and Updated

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What’s Changing Under the One Big Beautiful Bill Act Now Expanded: Latest Updates, Key Details, and Actionable Insights -October 3, 2025 What’s New (October 2025 Update) The OBBBA landscape is evolving rapidly. Since our original post, new federal guidance, APHSA analysis, and state implementation experiences have clarified timelines, exemptions, and compliance requirements. This expanded post… Continue Reading What the One Big Beautiful Bill Means for State Agencies, Vendors, and Implementation Teams—Now Expanded and Updated

Behind the Proposal: Lessons in Clarity, Strategy, and Empathy

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TL;DR The Bid & Proposal Conference (BPC), hosted annually by the Association of Proposal Management Professionals (APMP), brings together leaders in business development, capture, and proposal strategy. This year in Nashville, Briljent’s Chang Sanders, CF APMP, joined professionals from across the country to explore how the proposal field is evolving. From AI and evaluator-centered strategies… Continue Reading Behind the Proposal: Lessons in Clarity, Strategy, and Empathy

What We Learned at the 2025 State Health IT Connect Summit

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“States in conjunction with their vendor partners are embracing practical uses of AI more than I would have anticipated.” This insight from Sheila Kearney—shared during a debrief with our team—captures the spirit of this year’s Connect Summit. As Director of Health Strategy and Innovation, Sheila led our delegation through a packed agenda of sessions, panels,… Continue Reading What We Learned at the 2025 State Health IT Connect Summit

Reflecting on the 2024 Civitas Networks for Health Annual Meeting

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We enjoyed our time at the 2024 Civitas Networks for Health annual meeting in Detroit, Michigan. After a few great days of learning, sharing, networking, and catching up with friends and colleagues, we wanted to share our thoughts. Key Conference Takeaways Transparency and Trust: Building trust through clear and accurate AI integration. Incremental Change: Adopting… Continue Reading Reflecting on the 2024 Civitas Networks for Health Annual Meeting

APMP’s BPC: Growth and Innovation

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The APMP’s BPC conference was an insightful event where professionals shared strategies for growth, content management with AI, mental health, mentorship, networking, and proposal design. It inspired attendees to innovate and grow in their careers. Continue Reading APMP’s BPC: Growth and Innovation