Integrated Training with a Unified Voice: The Next Step in Organizational Change Management
“Consistency is the safeguard that prevents confusion, protects compliance, and reduces staff burnout.” Across health and human services, especially within Medicaid programs, the landscape is shifting rapidly. Eligibility systems, often modular and managed by multiple vendors, sit at the center of this change, shaping both staff experience and program member outcomes. With HR1 deadlines fast… Continue Reading Integrated Training with a Unified Voice: The Next Step in Organizational Change Management