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Integrated Training with a Unified Voice: The Next Step in Organizational Change Management

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“Consistency is the safeguard that prevents confusion, protects compliance, and reduces staff burnout.” Across health and human services, especially within Medicaid programs, the landscape is shifting rapidly. Eligibility systems, often modular and managed by multiple vendors, sit at the center of this change, shaping both staff experience and program member outcomes. With HR1 deadlines fast… Continue Reading Integrated Training with a Unified Voice: The Next Step in Organizational Change Management

Innovate, Elevate, Lead: Why Change Management Is the Missing Link in Human Services Modernization: A Look from ISM 2025

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National health and human services leaders gather annually at the IT Solutions Management for Human Services (ISM) Education Conference & Expo to reflect on progress and chart the course ahead. Produced by the American Public Human Services Association (APHSA) and hosted by its ISM affinity group, the event convenes state, county, and federal leaders alongside… Continue Reading Innovate, Elevate, Lead: Why Change Management Is the Missing Link in Human Services Modernization: A Look from ISM 2025

Reflections from MESC 2025: Navigating Change, Technology, and Human-Centered Readiness

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The Medicaid Enterprise Systems Conference (MESC) has always been a gathering place for leaders shaping Medicaid’s future. In 2025, the focus of conversation centered on adapting, building trust, and keeping pace with the new pressures brought by HR 1 and rapid AI adoption. For Briljent, the week in Milwaukee was about listening to the challenges… Continue Reading Reflections from MESC 2025: Navigating Change, Technology, and Human-Centered Readiness

What the One Big Beautiful Bill Means for State Agencies, Vendors, and Implementation Teams—Now Expanded and Updated

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What’s Changing Under the One Big Beautiful Bill Act Now Expanded: Latest Updates, Key Details, and Actionable Insights -October 3, 2025 What’s New (October 2025 Update) The OBBBA landscape is evolving rapidly. Since our original post, new federal guidance, APHSA analysis, and state implementation experiences have clarified timelines, exemptions, and compliance requirements. This expanded post… Continue Reading What the One Big Beautiful Bill Means for State Agencies, Vendors, and Implementation Teams—Now Expanded and Updated

Celebrating the Success of the IOT/GMIS PeopleSoft Financials Project: Enhancing Digital Capabilities and Training Thousands

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Celebrating the Success of the IOT/GMIS PeopleSoft Financials Project We are thrilled to celebrate the success of the Indiana Office of Technology (IOT) and the Government Management Information System (GMIS) PeopleSoft Financials project. This game-changing initiative aimed to enhance the State of Indiana’s digital capabilities by upgrading to PeopleSoft Financials version 9.2. Launched in November… Continue Reading Celebrating the Success of the IOT/GMIS PeopleSoft Financials Project: Enhancing Digital Capabilities and Training Thousands

Organizational Readiness: Preparing for Successful Change

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Introduction In our last post, we talked about Organizational Change Management (OCM) and its crucial role in system modernization. Today, we’re diving into one of OCM’s key components: Organizational Readiness. This is all about making sure your organization is ready to embrace change and achieve great results. Understanding Organizational Readiness Organizational readiness measures how prepared… Continue Reading Organizational Readiness: Preparing for Successful Change

Empowering Early Learning: The SPARK Learning Lab Partnership

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At Briljent, we are committed to fostering innovation and excellence in early childhood education. Our latest collaboration with Shine Early Learning on the SPARK Learning Lab project exemplifies this commitment. Funded by the Office of Early Childhood and Out-of-School Learning (OECOSL), SPARK Learning Lab is Indiana’s first go-to resource for Early Childhood Education professionals. The… Continue Reading Empowering Early Learning: The SPARK Learning Lab Partnership

Mind the Gap: A Theoretical Look at Analytics in Learning Evaluation

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Dive into Anthony Randolph’s groundbreaking research on HR training evaluation in our latest blog post! Explore how data analytics tools like Metrics that Matter (MTM) are transforming the field, and discover the key factors influencing their adoption. Uncover the blend of technology and human behavior through the lens of UTAUT and Sociomateriality theories. Continue Reading Mind the Gap: A Theoretical Look at Analytics in Learning Evaluation

Analytics in Learning Evaluation, from a Freshly Minted PhD

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Considering evaluation at the very beginning of the project lifecycle is critical to evaluating learning effectiveness. -Briljent Measurable Business Impact: Qualitative and Quantitative At Briljent we define our success through the lens of our clients: Our success is your success. We position our core values, our Non-Negotiable Items, in service of keeping the “Briljent way… Continue Reading Analytics in Learning Evaluation, from a Freshly Minted PhD

Insights from Medicaid’s First and Only Training Integrator

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Why a successful MES Implementation Requires a New Approach to Training  Systems are Only as Efficient as Users are Proficient  In 2010, the Affordable Care Act (ACA) ushered in a new era in the Medicaid Enterprise by targeting large, legacy Medicaid Management Information Systems (MMIS) and other systems they interface with, like Eligibility and Enrollment… Continue Reading Insights from Medicaid’s First and Only Training Integrator