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Tag: Change Management

Mastering Stakeholder Management: Your Secret Weapon for System Modernization Success

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Stakeholder Management: The Key to Successful System Modernization Imagine embarking on a large-scale system modernization without properly managing stakeholder expectations. The result? Resistance, confusion, and even project failure. Stakeholder management is crucial in mitigating these risks by fostering a sense of ownership and commitment among stakeholders. In this post, we share some of the tactics… Continue Reading Mastering Stakeholder Management: Your Secret Weapon for System Modernization Success

Organizational Readiness: Preparing for Successful Change

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Introduction In our last post, we talked about Organizational Change Management (OCM) and its crucial role in system modernization. Today, we’re diving into one of OCM’s key components: Organizational Readiness. This is all about making sure your organization is ready to embrace change and achieve great results. Understanding Organizational Readiness Organizational readiness measures how prepared… Continue Reading Organizational Readiness: Preparing for Successful Change

From Confusion to Cohesion: How OCM Enhances System Modernization

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Introduction System modernization presents unique challenges for state agencies, staff, and stakeholders. Some of these challenges include siloed projects, competing strategies, and overwhelmed system users, often impacting the ability to deliver needed services to members and providers. These challenges underscore the necessity of a comprehensive Organizational Change Management (OCM) approach to support successful system modernization… Continue Reading From Confusion to Cohesion: How OCM Enhances System Modernization

OCM: Placing the Person Center-Stage

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“Ch-ch-ch-ch-changes, turn and face the strange” -David Bowie Introduction to “OCM” You’ve heard that the only constant is change, but that doesn’t mean it’s easy, especially when implementing new solutions for your workgroup or organization. Enter: Organizational Change Management. Organizational Change Management, or simply “OCM,” includes the processes, tools, and techniques to manage the people… Continue Reading OCM: Placing the Person Center-Stage

Success Story: Remaining Agile in the Face of Change

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Last fall, I was lucky enough to be assigned to work on a 6-week training project supporting training efforts for the Illinois Lottery. With this project, Briljent would be delivering training on behalf of Intralot, our client, who implemented a change to their system and machines that all retailers would be using state-wide to sell Lottery… Continue Reading Success Story: Remaining Agile in the Face of Change

Changing Technologies Means Changing Minds

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Rapid changes in technology are affecting all of us. Organizations, large and small, in every sector, want to make smarter, more informed decisions and achieve greater efficiency through improved technology. The technology itself is only half the battle, though, if you want to maximize performance. While most organizations spend a lot of time and effort… Continue Reading Changing Technologies Means Changing Minds