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Insights from Medicaid’s First and Only Training Integrator

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Why a successful MES Implementation Requires a New Approach to Training  Systems are Only as Efficient as Users are Proficient  In 2010, the Affordable Care Act (ACA) ushered in a new era in the Medicaid Enterprise by targeting large, legacy Medicaid Management Information Systems (MMIS) and other systems they interface with, like Eligibility and Enrollment… Continue Reading Insights from Medicaid’s First and Only Training Integrator

OCM: Placing the Person Center-Stage

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“Ch-ch-ch-ch-changes, turn and face the strange” -David Bowie Introduction to “OCM” You’ve heard that the only constant is change, but that doesn’t mean it’s easy, especially when implementing new solutions for your workgroup or organization. Enter: Organizational Change Management. Organizational Change Management, or simply “OCM,” includes the processes, tools, and techniques to manage the people… Continue Reading OCM: Placing the Person Center-Stage