services

Organizational Change Management

With over 26 years of experience, Briljent has established itself as a leader in providing human-centered professional services to Health and Human Services (HHS) agencies nationwide. Our holistic approach ensures that Organizational Change Management (OCM) and Training are cohesive, consistent, systematic, and aligned with overall program goals, significantly increasing the likelihood of successful implementation and long-term sustainable change.

Components

Unlocking Transformation with Integrated OCM

Briljent excels in combining OCM and Training services. This dual expertise ensures consistent messaging, accelerated technology adoption, and minimal disruptions. Our deep insights from Medicaid programs and population health projects allow us to deliver customized OCM solutions tailored to your needs, ensuring a smoother and more successful transformation.

 

The Approach

Our custom OCM approach to sustainable change includes in-depth assessment, comprehensive plans, and strategic interventions. The outcomes from our strategic process include a robust stakeholder management plan and a comprehensive suite of tailored deliverables customized to the specific project needs to achieve client success. Our tactical interventions include multi-level communication planning and training rooted in our proven adult learning principles methodologies.

Adoption

OCM drives individual and collective adoption together to ensure we achieve the expected benefits.

The Application

Briljent's OCM Guiding Principles

Customized Solutions: Each client is unique, and each project is nuanced, requiring a customized approach. We leverage a robust assessment strategy to design solutions tailored to honor the uniqueness of each client engagement.

Promote Collaboration: Create an environment encouraging stakeholders to work together toward shared goals.

Embrace Flexibility: Design agile frameworks, leverage lessons learned, quickly pivot and adapt interventions for project success.

Design Scalable Interventions: Create tools that can be scaled to serve broader stakeholder populations to support consistent innovation and transformation.

Enable sustained adoption for organizational embeddedness: and provide effective plans and support to transfer knowledge and empower clients with enhanced change management capabilities for sustained adoption post-project completion.

The Application of Briljent services.

What people are saying

Tremendous Performers

Briljent provided our team A+++ OCM and training products and services on a large, two-plus year program. Their expertise in training, communications, project management, process change, and other areas was key to the program's success. In addition to being tremendous performers, Briljent team members are a positive cultural influence.

Client Feedback Survey, anonymous respondent

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Let's Work Together

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