services

Needs Analysis and Consultation

Whether you are just beginning to think about training or have fully evolved learning and development teams and programs, Briljent can help you make the most of your investment. We’ll work closely with you to identify ways to optimize learning in your organization.

Components

Learning Environment Analysis

We’ll do a thorough evaluation of your current learning strategy, culture, and leadership priorities.

Role and Task Analysis

We’ll analyze your business activities, the structure of your teams and the work they perform.

Content Analysis

We’ll review and evaluate your existing content and learning resources, helping you leverage and maximize your investments.

Consulting

We’ll select subject matter experts that understand your world, and pair them with our learning experts to make the right recommendations and guide your next steps.

The Application

Strategies for Sustaining Change

Much of Briljent's analysis and consulting work involves targeted roles and specific learning needs to improve performance in an organization. Every once in a while, though, our ability to guide customer decision-making is used in a more significant way. The Idaho Department of Health and Welfare (IDHW) presented such an opportunity.

IDHW provides Idahoans with health and human services, access to health insurance programs, support for families and children, and hospitalization services for mentally and developmentally disabled patients. Three years ago, the organization was tasked with transforming the State’s healthcare system to one that delivers patient-centered, effective, and coordinated primary care services through a Patient-Centered Medical Home (PCMH) model, which is supported and rewarded by payment models that emphasize outcomes and value.

Briljent has been supporting this initiative and the participating clinics and providers by developing training and tools to ease the transition. Supported by Federal grant funding, the program has been highly successful. However, grant funding is now expiring, and a new challenge is emerging -: how can IDHW ensure that the state's accomplishments are sustained and enhanced beyond the funding period?

Briljent was engaged to help bring ideas together from key stakeholders across the sector. Briljent developed and delivered a Sustainability Workshop that provided structured discussion and decision-making for representatives from the state, providers, payers, academia, and professional associations. The outcome was a clear statement of intent and identification of four key initiatives that are now being pursued.

The Application of Briljent services.

What people are saying

Briljent went above and beyond

As a direct result of our workshop, and after seeing the discussion and value of bringing key stakeholders together in this structure, others associated with IDHW are planning similar workshops and visioning sessions related to their own portfolios. As our clients reminded us, “Imitation is the sincerest form of flattery that mediocrity can pay to greatness.” Their message to us was that "Briljent went above and beyond anticipating a need for a sustainability workshop in Idaho and did exceptional work in the planning, organizing and facilitation of the workshop."

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Let's Work Together

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