April 2021
By Adam Hayden
This key insight from OCM strategy reminds us that change management focuses on the people-side of organizational change.
September 2026
Medicaid has been through cycles of major change before, from the Affordable Care Act to the pandemic-era unwinding. H.R. 1 is the latest chapter, and it's arriving in two waves.…
September 2026
The Priority Everyone Agrees On, But Rarely Measures Ask any state Medicaid leader if user readiness matters as much as system readiness. Most will say yes without hesitation. Yet look…
August 2026
More Than a Compliance Deadline CMS-0057-F requires health plans to rebuild how they exchange data and process prior authorizations. Operational provisions took effect January 1, 2026, and the API build-out…